Last updated: October 17, 2025

1. Introduction

At MemoriesForever ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information and cherished memories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo storage services.

2. Information We Collect

2.1 Personal Information

Name and email address
Payment information (processed securely through Razorpay)
Account credentials

2.2 Photo and Media Content

The photos, videos, and other media files you upload to our platform for storage and preservation.

2.3 Third-Party Integrations

When you connect third-party services like Google Photos, we may collect additional information as permitted by your consent and the third-party service's terms:

Photo and video files you explicitly select from Google Photos
Photo metadata (dates, locations, descriptions) for selected items
Google account ID (for service integration only)

2.4 OAuth and Third-Party Authentication

We use OAuth 2.0 for secure third-party integrations. We never store your third-party account passwords. Access tokens are encrypted and used only for the specific services you authorize.

3. How We Use Your Information

Provide and maintain our photo storage services
Process payments and manage subscriptions
Send service-related communications and updates
Improve our services and develop new features
Ensure platform security and prevent fraud
Comply with legal obligations
Process and organize photos from connected third-party services
Provide AI-powered photo analysis and organization features

3.1 Third-Party Service Integration

When you connect services like Google Photos, we use the authorized data to:

Import and preserve your photos in our secure storage
Maintain photo metadata and organization
Apply AI facial recognition and organization features
Provide cross-device synchronization
Enable advanced search and filtering capabilities

All third-party data processing complies with the respective service's terms of service and privacy policies.

4. Data Security

We implement industry-standard security measures to protect your data:

End-to-end encryption for data in transit and at rest
Professional-grade preservation with AWS and redundant, geographically distributed data centers
Regular security audits and penetration testing
Access controls and authentication protocols
Regular backups and disaster recovery procedures

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and prevent fraud
With trusted service providers who assist our operations (under strict confidentiality agreements)
With Google LLC for Google Photos integration features (limited to authorized API access)

When you connect Google Photos, your photo data is shared with Google only for the purpose of importing your content to MemoriesForever. We do not share your MemoriesForever data with Google or any other third parties without your explicit consent.

6. Your Rights

You have the following rights regarding your data:

Access and review your personal information
Correct inaccurate or incomplete data
Delete your account and associated data
Export your data in a portable format
Object to certain data processing activities
Withdraw consent where applicable
Disconnect third-party integrations and revoke access
Request deletion of data imported from third-party services

6.1 Third-Party Integration Rights

For data imported from third-party services like Google Photos:

Each import through the Google Photos Picker is a separate, one-time selection
You can request complete deletion of imported third-party data
Imported data follows the same retention and deletion policies as your other content
No ongoing connection is maintained with third-party services

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Photo content is retained according to your subscription plan and account status.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain platform security. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@memoriesforever.photo